Privacy Policy

Last updated: 5 April 2026

Soundproofing4U respects your privacy and is committed to protecting your personal information.

Who we are

Soundproofing4U provides soundproofing advice, quotations and installation services in Glasgow and surrounding areas.

If you have any questions about this privacy policy or how we use your information, please contact:

Email: info@soundproofing4u.co.uk
Phone: 0141 266 0089

What information we collect

We may collect and store:

  • your name
  • your email address
  • your phone number
  • your postcode or property location
  • details about your enquiry, property and noise problem
  • photographs or documents you send us
  • technical website data such as IP address, browser type and pages visited

How we collect your information

We collect information when:

  • you fill in a contact form on our website
  • you call, email or message us
  • you ask for advice, a quotation or a site visit
  • you browse our website

How we use your information

We use your information to:

  • reply to your enquiries
  • provide quotations and arrange visits or work
  • keep records of customer enquiries and jobs
  • improve our website and services
  • deal with follow-up questions and customer service matters
  • meet legal, tax and accounting obligations

Lawful basis for processing

We use personal information mainly because:

  • it is necessary for our legitimate interests in running and improving our business
  • it is necessary to take steps at your request before entering into a contract, or to perform a contract with you
  • we may also use information where we have a legal obligation to do so
  • where consent is needed, we will ask for it

Who we share your information with

We do not sell your personal information.

We may share information only where necessary with:

  • website, email and form service providers
  • software providers used to manage enquiries and backups
  • professional advisers such as accountants or legal advisers
  • authorities or regulators where required by law

How long we keep your information

We keep enquiry and customer information only for as long as reasonably necessary for business, legal, tax and record-keeping purposes.

If you contact us but do not go ahead, we may keep your enquiry details for a limited period in case you come back to us or need follow-up help.

If you become a customer, we may keep relevant records for longer to meet legal, tax and insurance requirements.

Your rights

You may have the right to:

  • ask for access to the personal information we hold about you
  • ask us to correct inaccurate information
  • ask us to erase your information in some circumstances
  • ask us to restrict how we use your information
  • object to how we use your information
  • ask us to transfer your information where applicable
  • withdraw consent where we rely on consent

To exercise any of these rights, contact us using the details above.

Cookies and website tracking

Our website may use cookies and similar technologies to help the site work properly, understand website traffic and improve performance.

Some cookies are essential for the website to function. Where non-essential cookies are used, they should only be used in line with your choices.

You can control cookies through your browser settings.

Links to other websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.

Data security

We take reasonable technical and organisational steps to protect the information we hold from unauthorised access, loss, misuse or disclosure.

How to complain

If you have concerns about how we use your personal information, please contact us first and we will try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been used improperly.